Stop losing leads at 5pm.
Or in Spanish. Or on Saturday.
A bilingual AI front desk that answers your missed calls, qualifies leads, books appointments, sends review requests, and follows up — in English or Spanish, 24/7. Installed on top of the tools you already use. The lead never falls through.
This is a different program from AXIOM’s B2B SaaS engagements. Different audience, different scope, different pricing — built for Texas med spas, dental and ortho practices, home services companies, real estate teams, immigration and family law firms, and bilingual clinics.
Most service businesses lose more leads
than they ever close.
The phone rings during a procedure. The website form arrives at 9pm. The Spanish-speaking customer hangs up after the English voicemail. The lead emails on Saturday and you respond Monday afternoon — by then they’ve booked with someone else.
Every missed call is roughly 30–50% of a sale walking away. Every Spanish-speaking lead that hits English-only intake is lost. Every Saturday inquiry that doesn’t get a response is gone by Tuesday.
You don’t need a bigger front desk. You need a bilingual one that doesn’t sleep.
AXIOM Local installs a coordinated AI system that catches every inbound, qualifies in the customer’s language, books or routes, and follows up — all logged into the CRM you already pay for. Your team handles consultations and procedures. The system handles the front desk.
Eight things.
All bilingual. All 24/7.
Missed-call text-back. Within 30 seconds of a missed call, the customer gets a friendly text in their language asking what they need.
Bilingual lead qualification. Whether they call, text, fill a form, or DM, the system asks the right qualifying questions — in English or Spanish.
Appointment booking. When the lead is qualified, the system offers real openings from your calendar and books them.
No-show reminders. The day before and morning-of, with reschedule options if needed.
Review requests. 48 hours after a successful appointment, a review request goes out at the right moment with a one-tap path to Google.
Follow-up sequences. Quotes, consultations, treatment plans — the lead gets a structured follow-up so nothing dies in someone’s inbox.
CRM logging. Every conversation, status, and outcome flows into HubSpot, GoHighLevel, ServiceTitan, Dentrix, or whatever you use.
Monthly recovered-lead report. Real numbers: how many leads recovered, how many appointments booked, how much revenue.
Texas service businesses.
With bilingual customers.
Med spas & aesthetic clinics
Bilingual consultation booking, no-show reduction, treatment-plan follow-up, review generation. Most consults arrive after-hours or on weekends; this catches all of them.
Dental & ortho practices
New-patient intake in English or Spanish, insurance pre-qualification, recall reminders, treatment-plan acceptance follow-up. Connects to Dentrix, Eaglesoft, Open Dental.
Home services & real estate
Missed-call recovery is decisive in this category. After-hours leads, Saturday inquiries, Spanish-language quote requests — all captured and routed to the right person.
Immigration, family law, bilingual clinics
Intake in the client’s preferred language reduces the friction that otherwise costs you the case. Initial qualification + appointment booking + document checklist sent.
Three tiers.
Setup once, monthly thereafter.
- Missed-call text-back in EN or ES, within 30 seconds
- Basic lead qualification (3–5 questions)
- Appointment booking from your existing calendar
- CRM logging into the tool you already use
- Monthly recovered-lead report
- Email support
- Everything in Starter
- Bilingual qualification across calls, texts, web forms, DMs
- Custom appointment-booking flow per service line
- No-show reminders and reschedule handling
- Review-request automation (Google + industry-specific)
- Quote and treatment-plan follow-up sequences
- Weekly office-hours support call
- Everything in Core
- Bilingual voice agent answers inbound calls 24/7
- Real-time appointment booking on the call
- Insurance / payment / intake-form prep on the call
- Live escalation to your team for high-value calls
- Custom voice + persona match to your brand
- Priority support, dedicated account contact
Live in two weeks.
Then it just runs.
Week 1. 60-min discovery call to map your current intake, calendar tools, and CRM. We walk through every place a lead can come in (phone, web form, DMs, walk-ins). We pick the language patterns and qualifying questions specific to your service lines.
Week 2. System built and connected to your tools. End-to-end test on a private number. You approve every script, every flow, every follow-up message in English and Spanish before anything goes live.
Day 1 of month 1. Live. Your existing phone number, your existing forms, your existing calendar. Every lead now has a path to qualified-and-booked, regardless of language or hour.
Monthly. Recovered-lead report shows real numbers. We tune the qualifying questions, the follow-up timing, and the review-request cadence based on what’s working in your business specifically.
See what this would look like
for your business.
Begin an intake →
Mention your business name, what you sell, and roughly how many missed-call/after-hours leads you suspect you’re losing each month. We’ll come back with a concrete recommendation within 24 hours.